Frequently Asked Questions

This Agreement was last modified on 11th May 2023

Shipping Information

What Shipping Methods Are Available?

For most Items 75lbs shipping services like UPS, USPS are used.

For international Shipments FedEx is used.

R&L Carriers and Southeastern Freight Lines are used for items more than 100lb items.

How Long Will it Take To Get My Package?

Mostly in stock items are shipped the next day after the order is received.

Certain Rebuild Kits require 3-5 days to build before shipping out due to limited availability of diesel parts.

How Do I Track My Order?

Soon the orders are shipped out and the tracking numbers are updated to you order status which generates an email as well. You can track your order status by clicking that Tracking information.

Do I Need A Account To Place Order?

Orders can be placed online & over the phone without account. We recommend you to open an account with us so we could add you to our prestigious customer list.

FAQ Second Version

What Shipping Methods Are Available?

Following Shipping Options: Standard Ground, 3 days Air Shipping, Second-Day Air Shipping, Next-Day Air

How Long Will it Take To Get My Package?

Mostly in stock items are shipped the next day after the order is received.

Certain Rebuild Kits require 3-5 days to build before shipping out due to limited availability of diesel parts.

How Do I Track My Order?

Soon the orders are shipped out and the tracking numbers are updated to you order status which generates an email as well.

How Do I Place an Order?

Orders can be placed online & over the phone

How Should I to Contact if I Have Any Queries?

Customer can contact us using Following methods

Call Us:

Email: @IEkits.com

Live Chat: From right bottom corner initiate chat with our online sale representative available 24/7.

Contact Form: Click Here to request information

Do I Need an Account to Place an Order?

Orders can be placed online & over the phone without account. We recommend you to open an account with us so we could add you to our prestigious customer list.